Effective Date: July 20, 2024
This Refund Policy explains our policies for refunds and cancellations for purchases made on The Pilates Evolution website (https://thepilatesevolution.com) (“Website”).
1. Digital Products
Due to the nature of digital products (immediate access to downloadable files), all sales are final. We do not offer refunds for digital product purchases.
2. In-Person Events
Cancellations: We require at least 7 days’ notice prior to an in-person event for a full refund. Cancellations received within 7 days of the event will be processed at the discretion of The Pilates Evolution, with a focus on fairness and exceptional circumstances (e.g., documented medical emergency, family tragedy).
Force Majeure: In the case of unforeseen circumstances beyond our control that prevent the event from taking place (e.g., natural disaster, public health emergency), we will offer a full refund or reschedule the event if possible.
3. Processing Refunds
If a refund is approved, it will be processed within 5 business days of receiving your cancellation request. Refunds will be issued to the original payment method used for the purchase.
4. Contact Us
For any questions about our Refund Policy, please contact us here
Important Notes: